Procedure
Work Orders
If you are in need of assistance from the Facilities Management Department, please submit a work order in Asset Essentials describing what your needs are. If you prefer to speak to someone or have an emergency request, please contact the Help Desk at 552-4357(HELP). The Help Desk is available 24/7 to assist you with requesting your maintenance needs.
To ensure efficient handling and proper documentation of all support requests, please refrain from contacting technicians or supervisors directly. All inquiries should be directed to the Help Desk or submitted through Asset Essentials.
To request an update on your already submitted work order, please contact the Help Desk or review your submitted requests in Asset Essentials.
(432) 552-HELP